WE'RE MORE THAN HAIR.

We’re a community, an education platform and a movement.

Get In Touch With Us

We’d love to hear from you—whether you’re here with a question, a collaboration idea, or you’re just hair-curious and want to connect.

To make sure your message gets to the right place, please use the form below by clicking the button below. Or if you’d rather reach out directly, feel free to email one of us:

General Inquiries: [email protected]

Email: Sergio | Bissan | Kerri

Or tag us on social: #GetHairSmart

We do our best to respond within a few business days. If your message is urgent or time-sensitive, please note that in the subject line.

Not ready to book a session just yet?

We’d love to hear from you.

That’s okay—your curiosity still matters! If you have a question about hair or scalp health but aren’t ready to move forward with a consultation, feel free to send it our way. We may feature it in an upcoming blog post or use it as a topic in a future live session—because chances are, someone else is wondering the same thing too.

Optional: By submitting your question, you’re also welcome to let us know if you're open to having your experience used (anonymously) as a case study. While we can’t promise a direct reply, we may highlight your story—always with full respect for your privacy—to help others learn and feel less alone.

Myth vs. Fact

Myth: Cutting your hair makes it grow faster.

Fact: Cutting doesn’t affect growth from the root — but it does reduce breakage, helping it look fuller, healthier, and preventing more breakage.

Myth: Dandruff means your scalp is dry.

Fact: Most dandruff is actually due to an overgrowth of yeast on an oily scalp — not dryness! Always get a proper diagnosis.

Myth: You can “train” your scalp to produce less oil.

Fact: Your scalp’s oil production is determined by hormones, hydration, not washing habits. Overwashing can make it worse.

Myth: Natural oils can fully replace conditioner.

Fact: Oils sit on the hair; conditioners penetrate into it. Oils are great, but they’re not a one-for-one substitute.

Myth: Stress makes your hair fall out immediately.

Fact: Telogen effluvium (stress-related shedding) usually kicks in about 8–12 weeks after a stressful event — so it’s often delayed and unexpected.

The Hair Wire

We’re more than hair. We’re a community, an education platform and a movement.

Our mission is to raise the standard — reigniting the heart of this industry with integrity, purpose, and connection. We’re also committed to bridging the gap between cosmetology, dermatology, and general practice, creating a more collaborative and informed approach to hair and scalp health.

ABOUT

The Hair Wire is a trusted resource created by trichologists, for anyone seeking clarity around hair and scalp health. With clinically backed information, we simplify complex hair loss conditions and offer professional insight, education, and solutions—one strand at a time.

DISCLAIMER

The content on The Hair Wire is intended for educational and informational purposes only. It is not a substitute for medical advice, diagnosis, or treatment. While our material is guided by professional experience and clinical trichology, we encourage individuals to consult with their own healthcare or wellness providers when making personal health decisions. The Hair Wire offers professional insights, not medical directives.

STAY CONNECTED

  • GetHairSmart

© Copyright 2025. The Hair Wire / Facutly of Trichology. All rights reserved.